We believe that happy customers make the world a better place, which is why we made quality control one of the major pillars of the Aphinitea business. We document the packing process with photos to make sure that your product is lovingly handled. If within 15 days upon receipt item you are not satisfied with the quality of your purchase, we will gladly exchange your Aphinitea product for another one in the same price range. We will only approve exchanges on products that are in the same conditions as they were received. Please take photos once you’ve discovered damaged products and send them to us.

To exchange an item, email us at iwant@aphinitea.com and we'll get back to you on where to ship the item.

We clearly indicate the dimensions and texture of the packaging. and feature key angles of the skins to help you better analyze which product best fits your needs and personality. Please check this out and think it through before making a final purchase decision.